Some of the confidentiality measures that we have embodied are:
- All communication from our end happens with the authorized person which is usually the management and the HR department.
- All attachments, be it pay slips to individual employees or payroll, report to the management and are password protected.
- The helpdesk replies only to authorize persons on payroll-related queries.
- We follow a process manual for the entire end-to-end salary functioning along with specific SOP with the client.
- Back-to-back confidentiality agreement is signed with the client and employees.
- Our internal team working on payroll is made aware of the critical nature of the data and access is restricted to specified persons only through user rights.
- An optional feature provided to the employees is that they can access their monthly payments, deductions, tax computations, master data, etc.